Shipping - Freight

Important Information for Our Customers to Read

SHIPPING + FREIGHT POLICIES

FREE shipping for Orders Over $200 *conditions apply

FLAT RATE $15 for Domestic orders +  FLAT RATE $25 for NZ *conditions apply

 

CONDITIONS:

• Flat Rate excludes international orders and any bulky/heavy/dangerous Goods items
• Bulky or heavy items and or collective cart carry additional charges, freight rate based upon (postcode + cube weight) once your order has been lodged in our system, it is then reviewed - freight calculated, then IF additional charges are applied, the $ will be added to your invoice and resent] order only dispatched once payment received
  • Bulky / Heavy items include - but limited to:
    • Tyres/Rims
    • Exhausts/Full Kits
    • SHAD Cases/Top Boxes/Bike Stands etc
• Please note - for International orders/address, a max of 1 parcel/box PER order for international address
• Orders with "Free" Shipping do not include postage insurance
• Should you put instructions to allow your order/parcel to be left 'unattended' [A.T.L] authority to Leave, this greatly diminishes your claims for 'lost/stolen' parcels
• Dangerous Goods items - may incur additional freight charges due to handling fees charged by carriers and significant paperwork required to accompany the order and several products can not be air freighted! [see listed products further below]
• You are agreeing to these shipping terms and conditions when you complete an order with us
   

Q. What is postage Insurance and do I need it?

A. When choosing your Shipping Method at Checkout, you will have several options, one of purchasing Postage Insurance, Postage Insurance ensures that should one of our carrier companies (Australia Post / Startrack / Couriers Please / Sendle / Aramex) deem your parcel to be 'Lost In Transit', we can replace the item for you at no additional cost to you (conditions apply see below). after any required investigation has been completed. We recommend you select this service for expensive items

• Orders with paid Insurance can not be left 'unattended' or 'safe place' this voids the claim
• Shark Leathers will not accept responsibility for any lost, damaged, delayed or stolen goods in transit [once they have been successfully dispatched from Our premises]

DANGEROUS GOODS

Products that are classed as D.G [dangerous goods] and depending upon their classification and volume [set by Carriers] they may not be air freighted. There are several categories and subclasses, also limited to volume permitted and specific packaging requirements. *additional freight charges may apply*

There are 9 main classes of dangerous goods. Dangerous goods can present 1 or more of the hazards represented by Class 1 to 9 with some classes split into divisions.Hazard labels for dangerous goods

Under regulations, labels must be clearly visible on the outside of the package and must stay on the package while in transit.

You can often find labels printed on most inner packages such as:

• aerosol cans
• bottles of bleach
• containers of thinners

Class 2 Gases

Class 2 gases

This includes aerosols. Class 2 has 3 divisions:

• Division 2.1 - flammable gases such as:
  • butane
  • propane
• Division 2.2 - non-flammable, non-toxic gases such as:
  • oxygen
  • liquid nitrogen
  • compressed air

“combustible liquids”, designated C1 (e.g. diesel and heating oil) and C2 (e.g. engine oil, lubricating oil)

Class 3 Flammable liquids

Class 3 flammable liquids

This includes liquids with a boiling point of 35⁰ C or less, or a flash point of 60⁰ C or less such as:

• petrol
• alcohol
• hand sanitiser
• paints.

• Class 4 Flammable solids

  

  Class 4 flammable solids

  These are substances that can spontaneously combust and substances, that when they come into contact with water or emit flammable gases. Class 4 has 3 divisions:

• Class 8 Corrosives

  

  Class 8 corrosives

  These substances can cause irreversible damage if they come into contact with skin and could destroy other freight, or materially damage containers or aircraft. This includes:

• acids
• corrosive cleaners
• battery fluid
• formaldehyde
• hydrofluoric acid.

• Class 9 Miscellaneous

  

  Class 9 miscellaneous

  These are substances and articles which, during air transport, present a danger not covered by other classes. There are 2 types of handling labels – 1 for lithium battery shipments, and another for all other miscellaneous dangerous goods. This class includes:

• lithium batteries
• battery powered vehicles
• battery powered equipment
• environmentally hazardous substances

INTERNATIONAL TAX - DUTY - PROHIBITED ITEMS

Orders placed by customers outside Australia may be subject to the relevant taxes and duties applicable to the jurisdiction of the individual country from which the order was placed. It is soley the responsibility of the consumer/buyer to know WHICH items may appears or be prohibited for their specific country/destination

Although it does not often occur, should Customs or associated Government bodies require additional payment to release goods, all payments will be worn solely by the customer and any additional costs associated with the importation of the goods of sale. In some instances Your item maybe listed as 'prohibited' If Your parcel/order/item is 'returned to sender' and or destroyed, we do not accept any cost or liability for this. We strongly recommend you know Your own countries restrictions

RETURN FORM:

Ensure to read the RETURN Policy first  - https://www.sharkleathers.com.au/returns-refunds-credits/